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CIFS share access fails with error "We can't sign you in with this credential because your domain isn't available"

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1,900
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Public
Votes:
3
Category:
ontap-9
Specialty:
nas
Last Updated:
  •  

Applies to

ONTAP 9

Issue

  • Unable to access the CIFS share with following error:
\\10.xx.xx.xx is not accessible. You might not have permission to use network resources.
We cant sign in with this credentials because your domain isn't available
  • Secd logs displays below error message:

[kern_secd:info:12509] | [000.055.370]  ERR  :  NetrRpcFunc failed with error: 3 and ntstatus 0x0  { in NetrRpcFunc() at src/Actions/MsrpcServices.cpp:3252 }
[kern_secd:info:12509] | [000.055.374]  ERR  : RESULT_ERROR_GENERAL_FAILURE:3 in NetrRpcFunc() at src/Actions/MsrpcServices.cpp:3255
[kern_secd:info:12509] | [000.055.380]  debug:  NetrLogonSamLogonEx failed; invalidating SChannel key. (NT Status: 0x00000000)  { in doAuthenticateWithDC() at src/authentication/secd_seclibglue.cpp:1124 }

  • EMS logs shows authentication request failed with error "Pass-through authentication request failed"
secd.cifsAuth.problem: vserver (SVM) General CIFS authentication problem. Error: User authentication procedure failed (Retries: 2)
CIFS SMB2 Share mapping - Client Ip = 10.XX.XX.XX
**[    17] Attempt 1 FAILURE: Unexpected state: Error 6756 at file:src/FrameWork/ClientInfo.cpp func:RemoveAllSharesFromGlobalSession line:3548
**[    17] Attempt 1 FAILURE: Pass-through authentication failed. (Status: 0xC000005E)

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