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Cluster update After node reboot: Update is not in "paused" state

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ontap-select
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Applies to

  • ONTAP 9
  • ONTAP Select
  • Automated Non Disruptive Upgrades (ANDU)

Issue

  • After rebooting the machine, or node unexpectedly reboots due to some failure reason with new image but update process seems to be running and not finished.
  • Running cluster image show-update-progress we see the upgrade may stays in the following status but never pauses or completes:
    • in-progress

Cluster Name: MCC02                   Status: in-progress

Details:
Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
MCC02-01             completed
MCC02-02             completed
MCC02-03             waiting
MCC02-04             completed     

Cluster Name: MCC01                    Status: in-progress

Details:
Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
MCC01-01             completed
MCC01-02             completed
MCC01-03             completed
MCC01-04             completed             

    • pause-pending

                                       Estimated       Elapsed
Update Phase         Status            Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed         00:10:00        00:00:28
ONTAP updates        pause-pending     00:45:00        07:27:08
Details:
Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
<node1>              completed
<node2>              completed
<node3>              waiting
<node4>              in-progress 

    • failed

                                             Estimated         Elapsed
Update Phase         Status                   Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    failed                   00:10:00        00:01:06

  • Error messages when trying to resume or pause the update process:

::> cluster image resume-update
Error: command failed: Update is not in "paused" state, so it cannot be resumed.

::> cluster image pause-update
Error: command failed: There is no update in progress to be paused

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