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Node and cluster UI are unavailable due to element-auth issue

  1. Last updated
    Nov 27, 2023
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Category:
element-software
Specialty:
solidfire
Last Updated:
11/27/2023, 2:45:28 AM

Applies to

  • Element Management Node (mNode), version 12.2
  • NetApp storage cluster running Element Software on one of these versions:
    • 11.3
    • 11.5
    • 11.7
    • 12.0
    • 12.2
    • 12.3
    • 12.3.1
    • 12.3.2

Issue

  • User is unable to access per-node or cluster UI after adding new / replacement node to the cluster or after cluster power off/on for maintenance.
  • The sf-element-auth.info file shows that element auth is not in a ready state

element-auth[20976]: plugin_base.Exceptions.ServiceUnavailableException: The Element API command returned an API server error: Change API constant to be at least 20846 bytes

 

 

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