E-Series firmware upgrade to version 11.70.5 fails and node becomes unresponsive
Applies to
- NetApp E-Series 11.50.3R2
- SANtricity upgrade to version 11.70.5
- Controller held in reset due to firmware mismatch
Issue
- Upgrade to version 11.70.5 fails at 100% from version 11.50.3R2. The failing upgrade results in one controller remaining offline.
- The node which remains offline can shows a 7segment code of
5e,d5,7F,ee,60,80,00 or 5e,d5,6e,ee,60,80,00
- The node will not boot and is held in an offline state
- Login to Diag is possible but running
eossh
results in the error:Unable to login to eossh "could not find pid of raidApp1"