Skip to main content
NetApp Knowledge Base

Unreadable sectors on the E-series platforms on single drive

  1. Last updated
  2. Save as PDF
Views:
1,716
Visibility:
Public
Votes:
1
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

NetApp E-Series

Issue

SANtricity reports Recovery GURU event:  Failure Entry 2: USM_UNREADABLE_SECTORS_EXIST-Recovery Failure Type Code: 75

Major Event Log (MEL) reports:

Event type: 6700
Event category: Error
Priority: Critical
Description: Unreadable sector(s) detected data loss occurred

If AutoSupport is enabled, a Support Case will be automatically opened with subject:

E-Series Notification from <array> (Unreadable sector(s) detected data loss occurred) CRITICAL

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device