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How to reset Administrator or Monitor password for older E-Series arrays

Last Updated:

Applies to

  • NetApp E-Series
  • E2600, E2700, E5400, E5500, E5600, and associated EF-series with controller firmware 7.xx or 8.xx
  • E28xx, E57xx, EF300 and EF600 with SANtricity OS 11.40.1 or earlier.


  • There are two different types of passwords for older storage arrays: an Administrator password and a Monitor password. 
  • Setting an Administrator password for your storage array protects it from users who unknowingly or maliciously run destructive commands. These commands include any functions that change the state of the storage array, such as creating volumes and modifying the cache settings. 
  • Setting a Monitor password allows users, who are not authorized to modify storage array configurations, to view storage array configurations and to monitor storage array health conditions.
  • The procedure in this KB can be used to reset an Administrator password or a Monitor password.




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