Skip to main content
NetApp Knowledge Base

How to configure AutoSupport on E-Series Storage Manager

Last Updated:

Applies to

  • NetApp E-Series
  • E-Series Platforms: E26xx, E54xx, E55xx, EF550, E27xx, E56xx and EF560
  • SANtricity Storage Manager


  • This guide described the process to enable and configure AutoSupport feature in SANtricity Storage Manager. This applies only to the following platforms:
    • E26xx
    • E54xx
    • E55xx
    • EF550
    • E27xx
    • E56xx
    • EF560
  • For E28xx, E57xx, EF280, EF570, EF300, EF600 and newer platforms, see this article: How to enable AutoSupport on E-Series SANtricity System Manager
  • This article contains a KB TV video that demonstrates the steps contained in this article to configure ASUP in legacy platforms using SANtricity Storage Manager.


As of October 3rd 2023, HTTP delivery method is no longer supported by AutoSupport servers. Please do not configure SANtricity System Manager to use HTTP as delivery method.


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.