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    • How to configure AutoSupport on E-Series Storage Manager
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_configure_AutoSupport_on_E-Series_Storage_Manager
      Configure AutoSupport for E-series systems using SANtricity Storage Manager.
    • Troubleshooting port connectivity issues on E-Series arrays
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/Troubleshooting_port_connectivity_issues_on_E-Series_arrays
      Applies to E-Series Storage Arrays E-Series Controller Firmware 6.xx E-Series Controller Firmware 7.xx E-Series Controller Firmware 8.xx SAN Protocols - iSCSI, FC (Fibre Channel), Infiniband, SAS Stor...Applies to E-Series Storage Arrays E-Series Controller Firmware 6.xx E-Series Controller Firmware 7.xx E-Series Controller Firmware 8.xx SAN Protocols - iSCSI, FC (Fibre Channel), Infiniband, SAS StorageGRID Appliance Issue The is article is intended to assist with port connectivity issues on E-Series Arrays. If there are any questions about the content, contact NetApp Support for assistance. Port connectivity issues can have one of the following symptoms: Performance or delays in data retrieval
    • Proc/RPA Memory ECC error on DIMM
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/Proc_RPA_Memory_ECC_error_on_DIMM
      Applies to NetApp SANtricity® OS Issue An error such as the following is seen in the statecapture logs: ->hwLogShow ----Log Entry #0 OCT-30-2011 12:47:18 AM ---- Proc Memory Single-Bit ECC error at 0x...Applies to NetApp SANtricity® OS Issue An error such as the following is seen in the statecapture logs: ->hwLogShow ----Log Entry #0 OCT-30-2011 12:47:18 AM ---- Proc Memory Single-Bit ECC error at 0x00c40000, syndrome 0x23b0 RPA Memory Single-Bit ECC error at 0x25bf6c140, syndrome 0x2239a620, DIMM 2 Recovery Guru displays the following error: Failure Entry X: RPA_ERR_CTL
    • What is the difference between online and parallel drive firmware upgrades for E-Series?
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/What_is_the_difference_between_online_and_parallel_drive_firmware_upgrades_for_E_Series
      If the drive is not assigned to a volume group or disk pool (or is a standby Hot Spare), then its firmware might be updated by the Online or the Parallel method. If the drive is not assigned to a volu...If the drive is not assigned to a volume group or disk pool (or is a standby Hot Spare), then its firmware might be updated by the Online or the Parallel method. If the drive is not assigned to a volume group or disk pool (or is a standby Hot Spare), then its firmware might be updated by the Online, or the Parallel method. All: You can select All to download firmware to all the drives included in the selection list, regardless of the state of the volume group or disk pool.
    • What Firewall Port does SANtricity use?
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/What_Firewall_Port_does_SANtricity_use
      ​ ​ ​ Applies to E-Series Controller Firmware 7.xx Answer When configuring a firewall to use SANtricity on the outside of the network on which the storage system is, the TCP port 2463 should be opened...​ ​ ​ Applies to E-Series Controller Firmware 7.xx Answer When configuring a firewall to use SANtricity on the outside of the network on which the storage system is, the TCP port 2463 should be opened. On the client-end of the connection, the port can be any, which is greater than 1023. AutoSupport in 07.86 and later will use the same port, so no other port needs to be opened.
    • How to retrieve a core dump on an E-Series storage system
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/How_to_retrieve_a_core_dump_on_an_E-Series_storage_system
      Applies to E-Series Controller Firmware 7.xx E-Series Controller Firmware 8.xx Description Caution: Perform this procedure only under the guidance of NetApp Support. Note: Core dump operations can onl...Applies to E-Series Controller Firmware 7.xx E-Series Controller Firmware 8.xx Description Caution: Perform this procedure only under the guidance of NetApp Support. Note: Core dump operations can only be performed on E5400, E2700, E5500, E2800, E5700 and higher Controller models. Retrieve a core dump under the following conditions: If you receive notification of a major event log "MEL" event that a core dump has been automatically generated. If you generate a core dump manually.
    • E-Series by-passed drive recovery
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/E-Series_by-passed_drive_recovery
      Error reported by recovery guru: 'Failure Entry 1: BYPASSED_DRIVE-Recovery Failure Type Code: 64'  Several possible hardware can cause this issue
    • SANtricity Recovery Guru is reporting a failed power supply canister
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/SANtricity_Recovery_Guru_is_reporting_a_failed_power_supply_canister
      Applies to NetApp E-Series E2700 NetApp E-Series E5600 NetApp SANtricity Storage Manager Issue SANtricity reports a failed power supply canister and a failed or removed fan canister. FAILED_FAN-Recove...Applies to NetApp E-Series E2700 NetApp E-Series E5600 NetApp SANtricity Storage Manager Issue SANtricity reports a failed power supply canister and a failed or removed fan canister. FAILED_FAN-Recovery Failure Recovery Guru Entry: FAILED_POWER_SUPPLY
    • How to set a drive channel to optimal state on E-Series Arrays
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_set_a_drive_channel_to_optimal_state_on_E-Series_Arrays
      Applies to NetApp E-Series Description This article describes the procedure to set a drive channel to optimal or degraded state in E-Series arrays.
    • How to decode MEL event 2044: IO shipping implicit volume transfer
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/How_to_decode_MEL_event_2044__IO_shipping_implicit_volume_transfer
      Applies to E-Series Controller Firmware 7.xx E-Series Controller Firmware 8.xx SANtricity Description E-Series MEL event 0x2044 occurs when IO shipping has resulted in an implicit volume transfer. The...Applies to E-Series Controller Firmware 7.xx E-Series Controller Firmware 8.xx SANtricity Description E-Series MEL event 0x2044 occurs when IO shipping has resulted in an implicit volume transfer. There is additional data in the MEL raw data that can be decoded for additional information about the event.
    • What are the options to change a traditional volume group to a Dynamic Disk Pool on E-Series storage systems?
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/What_are_the_options_to_change_a_traditional_volume_group_to_a_Dynamic_Disk_Pool_on_E_Series_storage_systems
      There is currently no quick and easy process or option to convert a traditional volume group to a Dynamic Disk Pool (DDP) setup. Create a disk pool and volumes. Create a disk pool using spare drives (...There is currently no quick and easy process or option to convert a traditional volume group to a Dynamic Disk Pool (DDP) setup. Create a disk pool and volumes. Create a disk pool using spare drives (a minimum of 11 drives per disk pool). Create a Remote Mirror relationship on a separate system between the traditional volume and the Disk Pool volume. Once the volumes are completely synchronized, break the mirror and use the newly created mirrored volume as the main volume.