Skip to main content
NetApp Knowledge Base

E-Series Volume failure - Autosupport message

  1. Last updated
  2. Save as PDF
Views:
1,526
Visibility:
Public
Votes:
0
Category:
e-series-santricity-os-controller-software
Specialty:
esg
Last Updated:

Applies to

  • E-Series
  • SANtricity OS Controller Software
  • Failed volumes

Event Summary

There can be multiple causes for volume failures. The most common cause includes power outage, wrong drive was pulled out of the system, loss of access to an external tray, and more.

Validate

SANtricity reports volume failures and one of more volumes and or disk pool / volume groups show as failed.

Resolution

Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for assistance with the solution. 

  • The solution requires Diagnostic-level recovery. 
  • The use of Diagnostic commands and recovery steps is potentially disruptive and should only be used with guidance from NetApp Support. 

Additional Information

additionalInformation_text

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.