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volumeOffline due to unresponsive slice services

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Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

Element OS 12.5

Issue

  • This is a 4-nodes H610s SolidFire cluster with large volume count
  • Thousands of API calls against the cluster is running per day
  • Occationally reports volumeOffline error with unresponsiveService warning before and after the volumeOffline error.
1 2023-03-04T17:33:00.206Z Warning service 1 cluster_name 1 Yes 2023-03-04T17:41:47.810Z unresponsiveService A metadata service is not responding.
2 2023-03-04T17:37:22.127Z Error service 1 cluster_name 1 Yes 2023-03-04T17:39:40.148Z sliceServiceUnhealthy A metadata service is unhealthy and SolidFire is attempting to migrate data away from it.
3 2023-03-04T17:38:55.966Z Error cluster 0 0 Yes 2023-03-04T17:44:40.299Z volumesOffline The following volumes are offline. [xxxxx, xxxxx, xxxxx]
4 2023-03-04T17:38:57.584Z Warning service 2 cluster_name 25 Yes 2023-03-04T17:44:40.300Z unresponsiveService A metadata service is not responding.

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