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SolidFire upgrade fails with ex=sas2flash fix failed

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Category:
element-software
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solidfire
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Applies to

  • Element Software 11.0
  • Element Software 10.4
  • Management Node 11.0
  • SolidFire Nodes

Issue

During an upgrade of SolidFire nodes to Element Version10.4 or Element Version 11.0, the upgrade can fail with the following errors:

  • When upgrading to Element Version 10.4
    • 2019-01-21 20:25:56: FixSas2Flash Fixing symlink on Node 10
      2019-01-21 20:25:56: Upgrade error: packageName=[/home/admin/solidfire-rtfi-neon-patch4-10.4.0.35.iso] ex=[sas2flash fix failed on <NODE_NAME>. Contact NetApp support for assistance.]
      solidfire-fdva-sodium /home/admin #
  • When upgrading to Element Version 11.0
    • 2019-01-18 18:36:59: FixSas2Flash Fixing symlink on Node 10
      2019-01-18 18:37:00: Upgrade error: packageName=[/tmp/solidfire-rtfi-sodium-11.0.0.781.iso] ex=[sas2flash fix failed on <NODE_NAME>. Contact NetApp support for assistance.]
      solidfire-fdva-sodium /tmp #

 

 

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