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Multiple storage nodes shutdown simultaneously

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49
Visibility:
Public
Votes:
0
Category:
h-series
Specialty:
solidfire
Last Updated:

Applies to

  • H610S
  • Element OS 12.3.2.3

Issue

Multiple storage nodes shutdown simultaneously
 

Error log:
123 2023-10-14T07:31:20.206Z Error node 3 node-03 0 Yes 2023-10-14T08:14:23.042Z nodeOffline The SolidFire Application cannot communicate with Storage node having node ID 3.
124 2023-10-14T07:31:20.206Z Error node 4 node-04 0 Yes 2023-10-14T08:14:23.043Z nodeOffline The SolidFire Application cannot communicate with Storage node having node ID 4.

sf-master.info
2023-10-14T07:30:46.869482Z node-03 sfnetwd[18171]: [APP-5] [Net] 18171 sfnetwd sfnetwd/main.cpp:184:MonitorInterfaces|Shutting down on signal 15
2023-10-14T07:30:46.912309Z node-03 sfnetwd[18171]: [APP-5] [Process] 18176 signal_handler shared/Signal.cpp:216:ProcessSignals|Signal handler shutdown.
2023-10-14T07:30:46.912353Z node-03 sfnetwd[18171]: [APP-5] [Process] 18176 signal_handler shared/Signal.cpp:240:ProcessSignals|Signal handler thread exiting.
2023-10-14T07:30:46.912561Z node-03 sfnetwd[18171]: [APP-5] [Util] 18171 sfnetwd shared/LoopingThread.cpp:34:~LoopingThread|Destroying LoopingThread name=HangDetect
2023-10-14T07:30:46.919885Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/main.cpp:209:SigIntHandler|Service manager going down on signal: 15 from pid: 1 uid: 0
2023-10-14T07:30:46.920010Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:643:StopAllProcesses|Stopping all slice services...
2023-10-14T07:30:46.920105Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 20 PID: 25768
2023-10-14T07:30:46.920328Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:643:StopAllProcesses|Stopping all block services...
2023-10-14T07:30:46.920360Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 47 PID: 25756
2023-10-14T07:30:46.920390Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 51 PID: 25757
2023-10-14T07:30:46.920418Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 54 PID: 25758
2023-10-14T07:30:46.920449Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 57 PID: 25759
2023-10-14T07:30:46.920477Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 64 PID: 25760
2023-10-14T07:30:46.920515Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 23 PID: 25761
2023-10-14T07:30:46.920543Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 26 PID: 25762
2023-10-14T07:30:46.920572Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 32 PID: 25763
2023-10-14T07:30:46.920608Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 34 PID: 25764
2023-10-14T07:30:46.920650Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 39 PID: 2576
2023-10-14T07:30:46.920738Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 43 PID: 25766
2023-10-14T07:30:46.922675Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:643:StopAllProcesses|Stopping all fibre services...
2023-10-14T07:30:46.923569Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:643:StopAllProcesses|Stopping all master services...
2023-10-14T07:30:46.923618Z node-03 sfsvcmgr[18170]: [APP-5] [Process] 18180 signal_handler sfsvcmgr/sfsvcmgr.cpp:648:StopAllProcesses|  Stopping serviceID: 0 PID: 18533
2023-10-14T07:30:46.923995Z node-03 master-1[18533]: [APP-5] [Process] 19888 signal_handler serviceshared/ApplicationSimple.cpp:169:TermHandler|SIGTERM received from PID=181

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