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Metadrive frequently goes to available state due to malfunction fan in NVRAM

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Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp SolidFire SF4805
  • Element OS 11.8.0.23

Issue

  • Metadrive frequently goes to available state, following alert shows in AIQ
Error Code: driveAvailable
Details: Node ID X has 1 available drive(s)
  • And a number of NVRAM alerts about temperature
Error Code: nvramDeviceStatus
Details: NVRAM device warning={fanInletAmbientTemperature: 63.02 C}
  • NVRAM log will also show the following message

2844 ------------------------------------------------------------------------------
2845 |
2846 | radian_dump_log_page /dev/nvme0 -x -d 0
2847 |
2848 ------------------------------------------------------------------------------
...
2854          <snapshotTime>2020-05-28 07:56:51</snapshotTime>
2855          <measurement>
2856                <name>enterpriseFlashControllerTemperature</name>
2857                <recent>77 C</recent>
2858                <level_0> 0</level_0>
..
3183          <errorConditions>
3184                <name>Fan malfunction</name>
3185          </errorConditions>

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