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NVRAM card not mounted after node shutdown and slice service not responding

  1. Last updated
    Jun 16, 2025
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Category:
element-software
Specialty:
solidfire
Last Updated:
6/16/2025, 2:14:48 PM

Applies to

NetApp Element software 11.8+
NetApp H610S  or H410S

Issue

After shutdown the NVRAM card is not mounted once the node is booted back up again.
 
 
In the logs:
 
2024-06-13T13:51:44.792486Z node01 master-1[66879]: [EXPERR-4] [Nvram] 68965 GlobalPool-0 serviceshared/NvramDeviceNvdimm.cpp:523:GetStatusWithSuppression|Suppressing Nvdimm status result=[{ status=Error statusInfo={(Error,{NVRAM device partition doesn't exist})}}]
 
2025-06-14T09:37:21.029332Z node01 sfmount: Mounting dev="/dev/pmem0" mnt="/mnt/pendingDirtyBlocks"
2025-06-14T09:37:21.304975Z node01 sfmount: Failed to mount dev="/dev/pmem0" mnt="/mnt/pendingDirtyBlocks" stdout="" stderr="mount: /mnt/pendingDirtyBlocks: wrong fs type, bad option, bad superblock on /dev/pmem0, missing codepage or helper program, or other error."

 

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