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OTS cluster becomes unreachable due to mgwd resource exhaustion

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Category:
ontap-9
Specialty:
ontapselect
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Applies to

  • ONTAP Select 
  • ONTAP 9

Issue

  • A 2-node ONTAP Select cluster became inaccessible. Node1 went down with the following console errors
swap_pager: out of swap space
swp_pager_getswapspace(11): failed
  • EMS logs also showed repeated mgwd process memory exhaustion and allocation failures.

[kern_mgwd:info] ERR: tz_mgmt: timezone error: magic_load() failed: Cannot allocate memory: cannot map `/usr/share/misc/magic.mgc` (Cannot allocate memory)
[Node01:mgwd:kern.vm.mmap.return:notice]: mmap(2) by mgwd(pid5373) for size X failed: VMEM limit exceeded, limit 4294967296, error 12.

  • Failover logs indicated a takeover due to lost heartbeat, followed by a manual giveback.

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