Skip to main content
NetApp Knowledge Base

ONTAP Select Protocol Licenses Missing on vSAN ESA Clusters

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
ontapselect
Last Updated:

Applies to

  • ONTAP Select (cluster versions 9.15.1 and earlier)

  • ONTAP Select Deploy 9.17.1 and higher (e.g., 9.18.1, 9.19.1)

  • VMware vSAN ESA (Express Storage Architecture) datastores

  • Capacity Pool Licensing

Issue

After deploying a new ONTAP Select cluster using a Capacity Pool license on a VMware vSAN ESA datastore via ONTAP Select Deploy 9.17.1 or higher, protocol and feature licenses (NFS, CIFS, iSCSI, SnapMirror, SnapVault, SnapRestore, FlexClone, NVMe-oF, Volume Encryption) are missing from the cluster.

Symptoms:

  • Running license show displays only the CapacityPool license:

cluster::> license show
Serial Number: 33XXXXXXX
Owner: License Manager (10.XX.YYY.Z)
Installed License: -
Capacity: -
Package           Type     Description           Expiration
----------------- -------- --------------------- -------------------
CapacityPool      capacity-per-term
                           Capacity Pool License 5/17/2027 23:59:59
  • Protocol operations fail due to missing feature licenses. For example, SnapMirror initialization fails with the following error:

cluster::> snapmirror initialize *:

Error: command failed on source-path "src_vol:" destination-path "dst_vol:": SnapMirror_DP license check failed for cluster cluster_name. Reason: Package "SnapMirror" is not licensed in the cluster.. You cannot create and initialize a new SnapMirror relationship.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.