Error occurred while taking a snapshot: Failed to quiesce the virtual machine
Applies to
- ONTAP Select
- vCenter
Issue
When taking a VMWare based backup snapshot in vCenter, the following error is reported:
Error stack:
An error occurred while taking a snapshot: Failed to quiesce the virtual machine.
From vCenter, the OS was incorrectly reporting as FreeBSD instead of ONTAP 9.8 for each of the Select VMs:
![Guest OS showing FreeBSD.png](https://kb.netapp.com/@api/deki/files/95779/Guest_OS_showing_FreeBSD.png?revision=1)