Skip to main content
NetApp Knowledge Base

Cluster update After node reboot: Update is not in "paused" state

  1. Last updated
    Aug 12, 2024
  2. Save as PDF
Views:
1,203
Visibility:
Public
Votes:
0
Category:
ontap-select
Specialty:
ontapselect
Last Updated:
8/12/2024, 12:20:40 PM

Applies to

  • ONTAP 9 automated non disruptive upgrades (ANDU)
  • ONTAP Select

Issue

  • After rebooting the machine, system boots with new image but update process seems to be running and not finished
  • Running cluster image show-update-progress we see the upgrade in-progress or pause-pending but never pauses or completes:

MCC02::> cluster image show-update-progress


 

Cluster Name: MCC02                   Status: in-progress

Details:
Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
MCC02-01             completed
MCC02-02             completed
MCC02-03             waiting
MCC02-04             completed     

Cluster Name: MCC01                    Status: in-progress

Details:
Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
MCC01-01             completed
MCC01-02             completed
MCC01-03             completed
MCC01-04             completed             

OR

::> cluster image show-update-progress
                                       Estimated       Elapsed
Update Phase         Status            Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed         00:10:00        00:00:28
ONTAP updates        pause-pending     00:45:00        07:27:08
Details:
Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
<node1>              completed
<node2>              completed
<node3>              waiting
<node4>              in-progress 

  • Error messages when trying to resume or pause the update process:

::> cluster image resume-update
Error: command failed: Update is not in "paused" state, so it cannot be resumed.

::> cluster image pause-update
Error: command failed: There is no update in progress to be paused

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.