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CONTAPEXT-2033: ATTO 7600N repeated reboots CRIT General: Exception, C\Common\Sas12HpsIfc.c 8183.

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metrocluster
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Issue

ATTO 7600N fibrebridge running FW v4.40 repeatedly reboots with error message:
[CRIT General: Exception, C\Common\Sas12HpsIfc.c 8183.]
Bridge logs show:
[10D5D6 22:14:31 07/02/24 CRIT General: Exception, C\Common\Sas12HpsIfc.c 8183.]
[10D5D7 22:14:31 07/02/24 CRIT Software Interrupt Exception Detected (SWI) (001C)]
[10D5D8 22:14:31 07/02/24 CRIT Instr Address = 003f1df0]
[10D5D9 22:14:31 07/02/24 CRIT SWI Number = 0x000009]
[10D5DA 22:14:31 07/02/24 INFO Software Interrupt]
[10D5DB 22:14:31 07/02/24 INFO 07/02/2024 22:14:31]
[10D5DC 22:14:31 07/02/24 INFO ST[3e980000-3e988000] | FP[3e987e4c] CPSR[60000193]]
[10D5DD 22:14:31 07/02/24 INFO 00144708<-0025eb98 | SP[3e987e50] FP[3e987ebc]]
[10D5DE 22:14:31 07/02/24 INFO 0025ea6c<-00000580 | SP[3e987ec0] FP[3e987f04]]
[10D5DF 22:14:31 07/02/24 INFO 001d286c<-011167e0 | SP[3e987f08] FP[3e987f4c]]
[10D5E0 22:14:31 07/02/24 INFO 01116014<-0111a8c0 | SP[3e987f50] FP[3e987fcc]]
[10D5E1 22:14:31 07/02/24 INFO 0111a648<-0007db00 | SP[3e987fd0] FP[3e987ffc]]
[10D5E2 22:14:31 07/02/24 INFO 0007da80<-003e4960 | SP[3e988000] FP[3e988000]]
[10D5E3 22:14:31 07/02/24 INFO Exception occurred. Possible redundant preceding log entries]
[10D5E4 00:00:06 01/01/00 INFO Reset. HW Code: Software Warm]
[10D5E5 00:00:06 01/01/00 INFO Reset. Reason: Critical Software Error Detected]
[10D5E6 22:16:37 07/02/24 SYS System date has changed. Current date:[07/02/2024]]
[10D5E7 22:16:37 07/02/24 INFO Boot/reset occurred (001C)]
[10D5E8 22:16:37 07/02/24 INFO Checkpoint 43 B:0 S0:0:0 S1:0:0 D0:0 C:0 O:0 I:0]

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