Skip to main content
NetApp Knowledge Base

The mediatoradmin password cannot be reset

  1. Last updated
  2. Save as PDF
Views:
724
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
metrocluster
Last Updated:

Applies to

  • ONTAP 9
  • MetroCluster IP 
  • New installation of ONTAP Mediator 1.3

Issue

  • Mediator can't be added to the MetroCluster because of an incorrect username or password
  • Any activity requiring the mediatoradmin user or password fails with error:
     API credential not valid: invalid username or password
  • Reinstalling ONTAP Mediator and using a very simple password doesn't resolve the issue

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.