SwitchSSHAccess_Alert due to MGWD restarting
Applies to
- MetroCluster IP
- ONTAP 9
Issue
- Following message appears every day, but cluster switch log collection is disabled
Cluster::> alert show
(system health alert show)
Node: nac11-03
Alert ID: SwitchSSHAccess_Alert
Resource: nac11cs-ccgi-p02(FOC23461YLJ)
Severity: Minor
Indication Time: Wed Jul 23 10:35:07 2025
Suppress: false
Acknowledge: false
Probable Cause: SSH access to the Ethernet switch failed. ONTAP cannot
collect switch logs.
Possible Effect: Ethernet switch logs are not available, especially via
AutoSupport messages for troubleshooting.
Corrective Actions: 1) Ensure that the provided credentials are valid for accessing the switch and that SSH connectivity
to the switch is possible from the node running cshmd.
nac11::> system cluster-switch log show
Periodic Periodic Support
Switch Log Enabled Log State Log State
----------------------------------------- ----------- ----------- -----------
Switch1(SN0000000000000000000000000) false never-run never-run
Switch1(SN0000000000000000000000001) false never-run never-run
2 entries were displayed.
- Following message is also seen in the event logs:
spm.mgwd.process.exit happening every 15mins