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Health Monitor process nchm: StorageFCAdapterFault_Alert - AutoSupport message

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metrocluster
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Applies to

  • MetroCluster FC
  • ONTAP 9
  • StorageFCAdapterFault_Alert

Event Summary

StorageFCAdapterFault alerts are generated on MetroCluster Fibre Channel systems when ONTAP health monitor detects that an FC initiator port is down.

Validate

  • Check the output of system health alert show to see the current reporting errors:

Cluster01::> system health alert show
               Node: NodeA-01
           Resource: 2b
           Severity: Major
    Indication Time: Thu Aug 05 00:06:31
           Suppress: false
        Acknowledge: false
     Probable Cause: FC initiator adapter 2b is at fault.
    Possible Effect: Resiliency of backend storage is compromised.
 Corrective Actions: 1. Ensure that the FC initiator link has not been tampered with.
                     2. Verify the operational status of the FC initiator adapter by using the command  
                        "system node run -node local -command storage show adapter".

 

  • Check the current status of the reporting adapter: system node run -node <node_name> -command storage show adapter <adapter>

Cluster01::> system node run -node NodeA-01 -command storage show adapter 2b

Slot:            2b
Description:     Fibre Channel Host Adapter 2b (QLogic 2532 rev. 2)
Firmware Rev:    5.4.130
FC Node Name:    2:000:0024ff:
FC Port Name:    2:100:0024ff:
FC Packet Size:  2048
Link Data Rate:  8 Gbit
SRAM Parity:     Yes
External GBIC:   No
State:           Enabled
In Use:          Yes
Redundant:       Yes

 

  • Check the switch port the adapter is connecting to: ayatem node run -node <node_name> -command sysconfig -v <adapter number>

Cluster01::> system node run -node NodeA-01 - command sysconfig -v 2

        slot 2: FC Host Adapter 2b (QLogic 2532 rev. 2, N-port, <UP>)
                Board name:        QLE2564
                Serial Number:     RFD1404U12345
                Firmware rev:      5.4.130
                Preload Rev:       2.6.0
                Host Port Id:      0x60600
                FC Node Name:      2:000:0024ff:
                FC Port Name:      2:100:0024ff:
                SFP Vendor:        FINISAR CORP.
                SFP Part Number:   FTLF1234P3BCV-QL
                SFP Serial Number: PQH123456
                SFP Capabilities:  2, 4 or 8 Gbit
                Link Data Rate:    8 Gbit
                Switch Port:       Switch_A1:6

The highlighted section indicates the switch name and port that this adapter connects to:

  • Switch name: Switch_A1
  • Switch port: 6

Resolution

Identify and correct any connectivity issue between the reporting FC port and the identified switch port.

Additional Information

additionalInformation_text

 

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