False UnsupportedSwitch_Alert generated from BES-53248 switches
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- 1,133
- Visibility:
- Public
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- Category:
- metrocluster
- Specialty:
- metrocluster
- Last Updated:
- 12/20/2022, 3:49:04 PM
Applies to
- ONTAP 9
- MetroCluster IP
- BES-53248 switches
- Cluster Switch Health Monitor (CSHM) AutoSupport message
Issue
- The following alerts are generated in the event logs, despite using the supported switch model, OS, and configuration:
[node-01: cshmd: hm.alert.raised:alert]: Alert Id = UnsupportedSwitch_Alert , Alerting Resource = clusterswitch-01 raised by monitor cluster-switch
[node1:callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: UnsupportedSwitch_Alert[switch_name].
- Alerts are generated at times when indications of network instability on the management network can be seen:
[node-01: cshmd: hm.alert.raised:alert]: Alert Id = SwitchCommunityString_Alert , Alerting Resource = clusterswitch-01 raised by monitor cluster-switch
- The alert can be seen cleared automatically:
[node-01: cshmd: hm.alert.cleared:notice]: Alert Id = UnsupportedSwitch_Alert , Alerting Resource = clusterswitch-01 cleared by monitor cluster-switch