Disk firmware update fails due to miscabling
Applies to
- MetroCluster FC
- FAS/AFF
- Storage disk firmware update
- Brocade switch zoning/cabling
Issue
- Customer reports error when trying to upgrade the disks
Problem Summary: FC-to-SAS bridge contacting problems:
Time Node Severity
Event
------------------- ---------------- ------------- ---------------------------
1/18/2022 13:36:08 netapp1 ERROR
dfu.badBridgeShelfConfig: Error contacting two peer FC-to-SAS bridges. Unable to download firmware to disk
FCswitch_B_2:8.126L01 [NETAPP X342_TA14E1T2A10 NA04] S/N [xxxxxxxx].
1/18/2022 13:34:07 netapp1 ERROR
dfu.badBridgeShelfConfig: Error contacting two peer FC-to-SAS bridges. Unable to download firmware to disk FCswitch_B_2:8.126L01
[NETAPP X342_SSKBE1T2A10 NA02] S/N [xxxxxxxx].
1/18/2022 13:33:42 netapp1 ERROR disk.fw.downrevWarning: 4 disks- Output from
sysconfig -ashowsSingle-path - Missing disk on 2 FC adapter ports on both clusters in 2 node Metro Cluster FC
slot 1: FC Host Adapter 1a (Emulex XE201 rev. 48, N-port, <UP>)
Board name: 111-xxxx
Serial Number: FCxxxxxxxx
Firmware rev: 12.0.378.1
Host Port Id: 0x50100
FC Node Name: 2:xxx:xxxxxx:xxxxx83
FC Port Name: 1:000:xxxxxx:xxxxxx83
SFP Vendor: EMULEX
SFP Part Number: AFBR-57F5MZ-ELX
SFP Serial Number: ACxxxxxxxxxxxxx
SFP Capabilities: 4, 8 or 16 Gbit
Link Data Rate: 16 Gbit
Switch Port: ?
slot 1: FC Host Adapter 1b (Emulex XE201 rev. 48, N-port, <UP>)
Board name: 111-xxxxx
Serial Number: FCxxxxxxxx
Firmware rev: 12.0.378.1
Host Port Id: 0xxxxxx
FC Node Name: 2:xxx:xxxxxx:xxxxxx83
FC Port Name: 1:000:xxxxxx:xxxxxx83
SFP Vendor: EMULEX
SFP Part Number: AFBR-57F5MZ-ELX
SFP Serial Number: ACxxxxxxxxxxx
SFP Capabilities: 4, 8 or 16 Gbit
Link Data Rate: 16 Gbit
Switch Port: ?