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SVM-scoped NDMP fails to establish data connection

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Applies to

  • ONTAP 9
  • NDMP
  • Data Management Application (DMA) or NDMP Backup Application

Issue

  • Backup or restore requires network connection to exchange data between the DMA (example, Commvault) and the NetApp system (Indirect or 3-way topology)
  • Backup or restore fails/aborts with network-related error.
  • Possible errors in NDMP debug log: 

error 33 (ERROR: CONNECT FAILED)
ERROR: NDMP Vserver Connect: couldn't find any appropriate preferred local src IP address
NDMP Connect: Unable to Connect to <data_connect_address> due to Connection timed out
NDMP Connect: Unable to Connect to <data_connect_address> due to Network is unreachable
Client [svm_] was unable to connect to the tape server [server] on IP(s) [xx.xx.xx.xx, yy.yy.yy.yy, zz.zz.zz.zz] port [####]. Please check the network connectivity.

 

 

 

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