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Slowness in accessing/creating files in CIFS share while using Zscalar

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Category:
ontap-9
Specialty:
perf
Last Updated:

Applies to

  • ONTAP 9
  • CIFS Protocol
  • Zscalar

Issue

  • Users outside the local network experience slowness when creating or accessing files within a CIFS share.
  • Newly created files or folders are not immediately visible and may take up to a minute to appear.
  • The issue is specific to users or jump servers outside the local network.
  • Users or jump servers within the local network do not encounter these issues with the same CIFS share.
  • No slowness is observed when accessing the share locally; however, slowness is noticed when Zscaler is in use.

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