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STIO WQE failure events on NetApp end and disk operation error on AIX host reported due to faulty host end sfp

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14
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Category:
ontap-9
Specialty:
SAN
Last Updated:

Applies to

  • Ontap 9
  • AIX Host

Issue

 [?]  Fri Jun 14 17:14:24 +0530 [NETAPP-01: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:3a IO WQE failure, Handle 0x4, Type 8, S_ID: 682Exy, VPI: 3, OX_ID: 1EB, Status 0x3 Ext_Status 0x16
 [?]  Fri Jun 14 17:15:17 +0530 [NETAPP-01: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:3a IO WQE failure, Handle 0x4, Type 8, S_ID: 683Dxx, VPI: 3, OX_ID: 40E, Status 0x3 Ext_Status 0x1d

 

  • Ext_Status 0x16 means that the Host initiator has sent an abort to clear the current command queue. This does not necessarily identify the issue or root cause but a symptom / side effect.
  • Ext_Status 0x1d identifies that there is out of order frame delivery.
  • DISK OPERATION ERROR reported on AIX host for the mapped NetApp disk: - 
    IDENTIFIER TIMESTAMP  T C RESOURCE_NAME  DESCRIPTION
    DCB479xy   0614171624 T H hdisk170       DISK OPERATION ERROR
    F31FFAxx   0614171624 I H hdisk170       PATH HAS RECOVERED

  • Both Rx and Tx power are in the recommended range on storage end.

       Rx- 543.1 (uWatts)
Tx- 630.5 (uWatts)

  • Low Rx power reported on the host connected switch port, indicating issue upstream , i.e  cable or end device sfp.

    =============
    Port 16:
    =============
    RX Power:    -13.2  dBm (47.5  uW)
    TX Power:    -3.3    dBm (465.4 uW)

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