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Lost access to volume due to connectivity issues

  1. Last updated
    May 19, 2023
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Last Updated:
5/19/2023, 2:07:17 PM

Applies to

  • FC LUN
  • Brocade switch
  • Ontap 9.x

Issue

  • FC LUN lost its access on host end due to connectivity issues.
  • IO WQE errors were observed on storge side as below on both the nodes.

Tue May 09 09:00:03 -0400 [NetApp-01: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:5b IO WQE failure, Handle 0x1, Type 8, S_ID: 401xx, VPI: 275, OX_ID: 63F, Status 0x3 Ext_Status 0x16  
Tue May 09 09:00:33 -0400 [NetApp-01: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:5b IO WQE failure, Handle 0x1, Type 8, S_ID: 401xx, VPI: 275, OX_ID: 4E6, Status 0x3 Ext_Status 0x16  
Tue May 09 09:00:52 -0400 [NetApp-02: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:5b IO WQE failure, Handle 0x1, Type 8, S_ID: 401xx, VPI: 275, OX_ID: 58E, Status 0x3 Ext_Status 0x16 
Tue May 09 09:08:16 -0400 [NetApp-02: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:5b IO WQE failure, Handle 0x1, Type 8, S_ID: 401xx, VPI: 275, OX_ID: 219, Status 0x3 Ext_Status 0x1d  
Tue May 09 09:29:05 -0400 [NetApp-02: fct_tpd_work_thread_0: fcp.io.status:debug]: STIO Adapter:5b IO WQE failure, Handle 0x1, Type 8, S_ID: 401xx, VPI: 275, OX_ID: 71, Status 0x3 Ext_Status 0x2   

 

  • C3 timeout Tx errors were observed on the storage connected ports where WQE errors were reported along with the ISL ports on switch side:


Index Port Address  Media Speed   State       Proto
==================================================
   8   8   020800   id    N32      Online      FC  F-Port  1 N Port + 1 NPIV public 
   9   9   020900   id    N32      Online      FC  F-Port  1 N Port + 1 NPIV public 
  46  46   022e00   id    16G      Online      FC  LE E-Port  10:00:88:94:71:9d:xx:xx "SW-XX" 
  47  47   022f00   id    N16      Online      FC  LE E-Port  10:00:88:94:71:9d:yy:yy "SW-XX"  (downstream)

/fabos/cliexec/porterrshow:
          frames      enc    crc    crc    too    too    bad    enc   disc   link   loss   loss   frjt   fbsy  c3timeout    pcs    uncor
       tx     rx      in    err    g_eof  shrt   long   eof     out   c3    fail    sync   sig                  tx    rx     err    err
 8:    1.0g 185.7m   0      1      1      0      0      0      0     48.4k   4      0      4      0      0      0      8.5k   0      3   
 9:    4.0g   1.3g   0      5      5      0      0      0      0     64.4k   4      0      4      0      0      0     17.4k   0      5   
46:    2.1g 157.7m   0      0      0      0      0     10.5k   0     27.4k 121      1      0      0      0     26.4k   0     20.1k   0   
47:    3.7g 348.5m   0      0      0      0      0      0      0      4      0      0      0      0      0      0      0      0      0   

  • Frame timeout detected errors reported under errrdump indicating the frame could not be sent to the ISL port ( in this case Tx port 46)


2023/05/09-11:44:52, [AN-1014], 155073, FID 128, INFO, Switch_name, Frame timeout detected, tx port 46 rx port 8, sid 20801, did 40000, timestamp 2023-05-09 11:44:52 
2023/05/09-11:44:53, [AN-1014], 155093, FID 128, INFO, Switch_name, Frame timeout detected, tx port 46 rx port 8, sid 20801, did 40000, timestamp 2023-05-09 11:44:53 

 

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