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LUNs go APD in VMware but cannot be found on NetApp storage

Last Updated:

Applies to

OnTap 9


VMWare reports All Paths Down (APD) or Permanent Device Loss (PDL)
cpu1:2049)WARNING: NMP: nmp_IssueCommandToDevice:2954:I/O could not be issued to device "naa.600a0980383056797724535648627355"due to Not found
cpu1:2642)WARNING: NMP: nmpDeviceAttemptFailover:658:Retry world failover device "naa.600a0980383056797724535648627355" - failed to issue command due to Not found (APD), try again...
cpu2:853571)VMW_SATP_ALUA: satp_alua_issueCommandOnPath:661: Path "vmhba4:C0:T0:L0" (PERM LOSS) command 0xa3 failed with status Device is permanently unavailable. H:0x0 D:0x2 P:0x0 Valid sense data: 0x5 0x25 0x0.
However, these luns don't seem to exist on the storage even though the filer has similar looking lun serial numbers.

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