HBA port encountered a device timeout on Disk device

Last updated

Aug 12, 2024
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Views:: 261

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: san

Last Updated:: 8/12/2024, 12:37:45 PM

Applies to

ONTAP 9

Issue

Show fci.device.timeout in EMS log

isp2400_timeout_3: fci.device.timeout:debug]: HBA 1a encountered a device timeout on Disk device switch_901:22.126 (0x03051600) LUN 30 isp2400_timeout_3: fci.device.timeout:debug]: HBA 1a encountered a device timeout on Disk device switch_901:22.126 (0x03051600) LUN 28

isp2400_timeout_0: fci.device.quiesce:debug]: Adapter 0e encountered a command timeout on Tape device 0e.1 (0x04000001) LUN 0 cdb 0x00 retry: 0 Quiescing the device.

Tx and RX power are well within the recommended range:

sfpshow 20

============= Port 20: ============= RX Power: -2.0 dBm (636.6uW) TX Power: -3.2 dBm (482.8 uW)

PCS error is observed on Brocade switch

/fabos/cliexec/porterrshow :
          frames     enc    crc    crc    too    too    bad    enc   disc   link   loss   loss   c3timeout   pcs   uncor
       tx     rx     in    err    g_eof  shrt   long   eof     out   c3    fail    sync   sig    tx    rx     err    err         

20:  276    165      0      3      2      0      0      1      0      0      2      0      2       0    0     89.7m   0