Skip to main content
NetApp Knowledge Base

EMS message 'fcp.io.status: Ext_Status 0x1d' occurring due to faulty host end SFP

Views:
240
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
SAN
Last Updated:
4/16/2024, 6:53:41 AM

Applies to

  • All NetApp FAS / AFF Hardware Platforms
  • All Data ONTAP Versions

Issue

  • The following error string appears in EMS logs:

[NETAPP01: fct_tpd_thread_4:fcp.io.status:debug]: STIO Adapter:6b IO WQE failure, Handle 0x4, S_ID: 4A12xx, OX_ID: 362, Status 0x3 Ext_Status 0x1d

STIO Adapter:2b IO WQE failure, Handle 0x1, Type 8, S_ID: 79DBxx, VPI: 275, OX_ID: DB7, Status 0x3 Ext_Status 0x1d

  • Ext_Status 0x1d identifies that there is out of order frame delivery and it is coming from the affected host S_ID
  • solace service switched between the HA pair and its active on secondary node
  • Low RX observed on the affected host connected switch  port

=============
Port  6:
=============
Identifier:  3    SFP
Connector:   7    LC
Transceiver: 6804406000000000 8,16,32_Gbps M5 sw Inter,Short_dist
...
Length 62.5u:0    (units 10 meters)
Length 50u (OM4):  10   (units 10 meters)
Vendor Name: BROCADE
Vendor OUI:  00:05:1e
Vendor PN:   57-1000485-01
Vendor Rev:  B
...
Temperature: 43      Centigrade
Current:     5.660   mAmps
Voltage:     3234.6  mVolts
RX Power:    -10.5   dBm (89.4 uW)  -->> Low Rx
TX Power:    -2.1    dBm (617.9 uW)

  • Items to check include:
    • Bad Start of frame
    • Bad End of frame
    • CRC error
    • Disparity error
    • Length error
    • Link Reset (LR) primitive sequence received
    • ISL length between switches
  • Verify that SAN Fabric is clean of problems above, and check / replace any failed hardware connected to the NetApp Storage adapter.
  • Some of the Items to check include:
    • Loose FC connections at all light transition points
    • Faulty SFP or cable (host to switch, switch to NetApp controller)
    • Faulty FC patch panel (if applicable)
    • Misbehaving host initiator

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.