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Vscan disconnected with reason inactive-connection

  1. Last updated
    May 12, 2025
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39
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:
5/12/2025, 2:02:34 PM

Applies to

  • Ontap 9
  • Trellix Endpoint

Issue

  • Vscan server gets disconnected and connects back only after restarting vscan server or av connector.
  • Error reported in EMS logs:
[Node1: kernel: Nblade.vscanConnInactive:notice]: For Vserver "SVM1", ONTAP(R) forcibly closed the vscan connection originated from the nonresponsive AV server "10.x.x.x".
  • Vscan events reported disconnect reason as inactive-connection

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