Vscan disconnected with reason inactive-connection
Applies to
- Ontap 9
- Trellix Endpoint
Issue
- Vscan server gets disconnected and connects back only after restarting vscan server or av connector.
- Error reported in EMS logs:
[Node1: kernel: Nblade.vscanConnInactive:notice]: For Vserver "SVM1", ONTAP(R) forcibly closed the vscan connection originated from the nonresponsive AV server "10.x.x.x".
- Vscan events reported disconnect reason as inactive-connection