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Vscan Not Working Due to Incorrect Scanner-Pool Configuration

  1. Last updated
    Apr 16, 2025
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Category:
ontap_antivirus_connector
Specialty:
nas
Last Updated:
4/16/2025, 6:40:15 AM

Applies to

  • ONTAP 9
  • Vscan
  • AV Connector

Issue

  • Vscan server is not able to connect to ONTAP and perform scans.
  • Vserver's management LIF and Data LIF are on different network segments and cannot communicate with each other.
  • Scanner-pool is configured with the management LIF's segment IP.
  • AV Connector is registered with the management LIF.
  • AV Connector tests successful.
  • AV Connector under the SVM shows the IP as offline.

 

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