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VSCAN not working with error "inactive-connection"

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Category:
ontap-9
Specialty:
nas
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Applies to

  • ONTAP 9
  • VSCAN
  • Symantec Protection Engine (SPE)

Issue

  • VSCAN is no longer working.
  • ::> vserver vscan connection-status show-not-connected -vserver <svm_name>  shows "inactive connection" error message

::> vserver vscan connection-status show-not-connected -vserver svm1
                                                 Connection    Disconnect
Vserver       Node              Server           Status        Reason
------------- ----------------- ---------------- ------------- -------------------
svm1   cluster1-01              10.2.4.10        disconnected  inactive connection
svm1   cluster1-02              10.2.4.10        disconnected  -
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