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VSCAN is not connecting and not scanning files

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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • TrendMicro ServerProtect

Issue

  • VSCAN intermittently disconnecting from SVM and not scanning files
  • When VScan is enabled, slowness is reported on share access and scan timed-out errors occur
  • EMS log show the following error message :
[node1: kernel: Nblade.vscanConnBackPressure:error]: For Vserver "SVM", AV server "10.xx.xx.xx" is too busy to accept new scan requests.

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