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Unable to delete or rename files due to lock present on the file

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Category:
ontap-9
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NAS
Last Updated:

Applies to

  • ONTAP 9
  • CIFS/SMB
  • CIFS locks

Issue

  • Access denied or similar errors when accessing or attempting to rename or delete a file or folder in ONTAP
  • User unable to delete file: 
    • File disappears and reappears when refreshing windows explorer
    • "Cannot delete file because it is open by the system" error
  • Deleting the file in System Manager fails: You do not have permission to close this activity
  • Sectrace output shows:

::> vserver security trace trace-result show     Vserver: svm_1
Node            Index Filter Details             Reason
--------------- ----- -------------------------- ------------------------------
Node-01     1     Security Style:  -         Access is denied because a
                                             delete is pending on this
                                             object
                      Protocol: cifs
                      Volume: -
                      Share: share1
                      Path: /example/test/test.file
                      Win-User: domain\user
                      UNIX-User: root
                      Session-ID: xxxxxxxxxxxxxx

  • ONTAP command vserver locks show indicates a client maintaining a lock on the affected file

Example:

::> vserver locks show

Vserver: vs0
Volume   Object Path               LIF         Protocol  Lock Type   Client
-------- ------------------------- ----------- --------- ----------- ----------
vol1     /vol1/notes.txt           node1_data1
                                               cifs      share-level 192.168.1.5
                Sharelock Mode: read_write-deny_delete
                                                         op-lock     192.168.1.5
                Oplock Level: read-batch

 

 

 

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