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SVM unable to connect to FPolicy Server because SSL was not enabled

  1. Last updated
    Mar 18, 2024
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Category:
ontap-9
Specialty:
nas
Last Updated:
3/18/2024, 4:35:26 AM

Applies to

  • ONTAP 9
  • Fpolicy
  • CIFS
  • SSL

Issue

  • SVM unable to connect to FPolicy Server
  • EMS show below errors:
    • fpolicy: fpolicy.server.disconnect:error]: Connection to the FPolicy server "10.10.10.75" is broken ( reason: "Read returned error while reading message from FPolicy server." ).
    • fpolicy: fpolicy.server.disconnect:error]: Connection to the FPolicy server "10.10.10.75" is broken ( reason: "Send request to FPolicy server failed." ).
    • Connection to the FPolicy server "10.10.10.75" is broken ( reason: "Error encountered while sending a message to FPolicy to FPolicy server." ).
    • fpolicy.server.connectError: Node failed to establish a connection with the FPolicy server "xx.xx.xx.xx" of policy "Varonis" for Vserver SVM1 (reason: "Select Timed out."). 
  • APACHE-ERROR.GZ Error:
    • [ssl:warn] [pid 12024:tid 34376559360] [client 10.10.10.75:52449] [vserver 1] SSL is not configured for this vserver
  • Packet Traces:

    • When connection attempt is initiated from the FPolicy Server side, NetApp doesn't respond to the TLS Hello from the fpolicy server and requests TCP connection closure.SVM unable to connect to FPolicy Server because SSL was not enabled

    • When connection attempt is initiated from NetApp side, the Fpolicy Server resets the TCP connection after sending the Fpolicy Negotiate Response.

Fpolicy Server resets the TCP connection

 

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