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Root volume cannot be mounted

Last Updated:

Applies to

  • NFS
  • NTFS Security style


  • Mounting root volume is not possible
  • The root volume is NTFS security style
  • LDAP defined in the ns-switch (name-services switch) for 'passwd' and 'group'.
  • in the EMS log the following errors can be seen:

Error: Get user credentials procedure failed
  [  0 ms] Determined UNIX id 0 is UNIX user 'root'
  [     0] UNIX user 'root' mapped to Windows user 'DEMO\root'
  [     1] Successfully connected to ip, port 389 using TCP
  [     1] Successfully connected to ip, port 88 using TCP
  [     8] FAILURE: Could not get credentials via S4U2Self based on full Windows user name 'root@DEMO.NETAPP.COM'. Access denied
  [    10] Could not get credentials for Windows 'root' or SID 'S-1-5-21-57989841-436374069-839522115-2112'

Failed to get user credentials. Reason: "Kerberos Error: Clients credentials have been revoked


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