Skip to main content
NetApp Knowledge Base

Root volume cannot be mounted

  1. Last updated
  2. Save as PDF
Views:
468
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP
  • NFS
  • NTFS Security style

Issue

  • Mounting root volume is not possible
  • The root volume is NTFS security style
  • LDAP defined in the ns-switch (name-services switch) for 'passwd' and 'group'.
  • in the EMS log the following errors can be seen:

Error: Get user credentials procedure failed
  [  0 ms] Determined UNIX id 0 is UNIX user 'root'
  [     0] UNIX user 'root' mapped to Windows user 'DEMO\root'
  [     1] Successfully connected to ip 192.168.0.253, port 389 using TCP
  [     1] Successfully connected to ip 192.168.0.253, port 88 using TCP
  [     8] FAILURE: Could not get credentials via S4U2Self based on full Windows user name 'root@DEMO.NETAPP.COM'. Access denied
  [    10] Could not get credentials for Windows 'root' or SID 'S-1-5-21-57989841-436374069-839522115-2112'


Failed to get user credentials. Reason: "Kerberos Error: Clients credentials have been revoked

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.