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NTP server not responding or too distant

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Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9
  • Network Time Protocol (NTP)
  • CIFS

Issue

  • CIFS shares not available due to time out of sync
  • ONTAP shows 'no server suitable for synchronization found'
    • NTP status:
  • ::*> cluster time-service ntp status show

Node: spromsclu02-01
Server                  Reachable  Selection State                Offset (ms)
----------------------- ---------  ------------------------------ ------------
10.102.17.12                 true  Server Not Responding or Too       21423.53
                                   Distant
10.102.17.13                 true  Server Not Responding or Too       21400.21
                                   Distant
  • The following entries may sometime appear in the EMS logs.
secd: secd.cifsAuth.problem:error]: vserver (DO-CIFS01) General CIFS authentication problem. Error: User authentication procedure failed CIFS SMB2 Share mapping.  ...  Cluster and Domain Controller times differ by more than the configured clock skew (KRB5KRB_AP_ERR_SKEW)

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