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High CIFS Latency while accessing files with vscan enabled

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Category:
ontap-9
Specialty:
nas
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Applies to

  • ONTAP 9
  • CIFS
  • Symantec Protection Engine (SPE)

Issue

  • Some AV servers causing high latency on SVMs
  • AV connector log (e.g. C:\netappdata\avconnector.log):  

Info: Got a shutdown msg from vscanner

Note: Log level default is 0. Info is level 2.

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