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DNS name resolution fails after hardware upgrade in ONTAP

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7
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Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • DNS

Issue

  • DNS names do not resolve only IP addresses work
  • Issue began after hardware upgrade and removal of old HA pair
  • Other SVMs can access DNS servers with different interface/routes
  • Packet captures show DNS queries going out other interface than intended interface
  • dns.server.timed.out:error messages are seen in EMS logs.

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