Skip to main content
NetApp Knowledge Base

CIFS share inaccessible due to missing network interface service-policy entries

  1. Last updated
  2. Save as PDF
Views:
1,763
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9.9 and higher
  • CIFS

Issue

  • CIFS share is inaccessible
  • EMS:
    • secd.dns.srv.lookup.failed 
    • secd.ldap.noServers 
    • secd.lsa.noServers 
    • secd.netlogon.noServers
  • DNS servers are reachable by ping test
::> network ping -vserver svm1 -lif lif1 -destination 10.10.10.1
10.10.10.1 is alive
  • DNS server check shows DNS server is down, unable to contact DNS server
::> vserver services dns check -vserver svm1 -name-server *
Name Server
Vserver       Name Server     Status       Status Details
------------- --------------- ------------ --------------------------
svm1          10.10.10.1       down        Unable to contact DNS
  • The network interface service policy shows below
::> network interface show -vserver svm1 -lif lif1 -fields service-policy,services,vserver,lif
vserver lif  service-policy     services
------- ---- ------------------ ---------------------------------------------------------------
svm1    lif1 default-data-files data-core,data-nfs,data-cifs,management-portmap,data-fpolicy-client

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.