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CIFS share inaccessible due to missing network interface service-policy entries

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Category:
ontap-9
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NAS
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Applies to

  • ONTAP 9.9 and higher
  • CIFS

Issue

  • CIFS share is inaccessible
  • EMS:
    • secd.dns.srv.lookup.failed 
    • secd.ldap.noServers 
    • secd.lsa.noServers 
    • secd.netlogon.noServers
  • DNS servers are reachable by ping test
::> network ping -vserver svm1 -lif lif1 -destination 10.10.10.1
10.10.10.1 is alive
  • DNS server check shows DNS server is down, unable to contact DNS server
::> vserver services dns check -vserver svm1 -name-server *
Name Server
Vserver       Name Server     Status       Status Details
------------- --------------- ------------ --------------------------
svm1          10.10.10.1       down        Unable to contact DNS
  • The network interface service policy shows below
::> network interface show -vserver svm1 -lif lif1 -fields service-policy,services,vserver,lif
vserver lif  service-policy     services
------- ---- ------------------ ---------------------------------------------------------------
svm1    lif1 default-data-files data-core,data-nfs,data-cifs,management-portmap,data-fpolicy-client

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