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CIFS server creation fails due to no response for LDAP addRequest sent by Ontap

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Category:
ontap-9
Specialty:
NAS
Last Updated:

Applies to

  • ONTAP 9
  • CIFS (SMB)
  • Domain Controller(AD-LDAP)

Issue

  • Unable to create machine account for a CIFS server.
  • The following failure is observed:
::> cifs create -cifs-server CIFS01 -domain demo.netapp.com -ou CN=Computers -default-site "" -vserver svm-cifs -status-admin up -comment "" 
In order to create an Active Directory machine account for the CIFS server,
you must supply the name and password of a Windows account with sufficient
privileges to add computers to the domain.
Enter the user name: administrator
Enter the password:
Error: Machine account creation procedure failed
  [    49] Loaded the preliminary configuration.
  [    54] Successfully connected to ip xxx.xxx.xxx.40, port 88 using
           TCP
  [    87] Successfully connected to ip xxx.xxx.xxx.40, port 389 using
           TCP
**[ 10101] FAILURE: Could not create account
**         'cn=CIFS01,CN=Computers,dc=demo,dc=netapp.com': Timed out
Error: command failed: Failed to create the Active Directory machine account
       "CIFS01". Reason: LDAP Error: The search was timed out.

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