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CIFS creation fails with KDC Unreachable due service policy misconfiguration

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Category:
ontap-9
Specialty:
nas
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Applies to

  • ONTAP 9.11.1 and later
  • CIFS
  • Service policy

Issue

CIFS creation fails:
 
::>cifs create -vserver vserver1 -cifs-server COMP1 -domain domain -ou CN=Computers -default-site "" -status-admin up
Error: Machine account creation procedure failed
[  9611] Loaded the preliminary configuration.
[  9628] TCP connection to ip 10.xx.xx.xx, port 88 failed: Network is unreachable.
[  9629] TCP connection to ip 10.xx.xx.xx, port 88 failed: Network is unreachable.
[  9631] TCP connection to ip 10.xx.xx.xx, port 88 failed: Network is unreachable.
[  9632] TCP connection to ip 10.xx.xx.xx, port 88 failed: Network is unreachable.
[  9634] FAILURE: Could not authenticate as 'user1@domain': Cannot contact any KDC for requested realm (KRB5_KDC_UNREACH)
Error: command failed: Failed to create the Active Directory machine account "COMP1". Reason: Kerberos Error: KDC Unreachable.

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