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CONTAP-662118: SMB file access intermittently hangs/timeouts on specific node after switch upgrade

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21
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Category:
ontap-9
Specialty:
nas
Last Updated:

Issue

 Windows/File Explorer and other SMB applications hanging or timing out when accessing files after switch upgrade

  • SMB create/open operations can take an unusually long time and then fail/timeout after switch upgrade
  • The behavior may be node-dependent (more frequent when NAS LIFs are hosted on impacted node; takeover/giveback of the node can reduce symptoms)
  • NFS access is not impacted

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