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ONTAP upgrade is reporting failed after completing upgrade on the first node of the HA pair

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86
Visibility:
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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Automated Non-Disruptive Upgrade (ANDU)

Issue

  • Batch Automated Non-Disruptive Upgrade (ANDU) in 14 node cluster entered into failed state:

cluster::> cluster image show-update-progress
                                        Estimated         Elapsed
Update Phase         Status             Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed        00:10:00        00:01:59
ONTAP updates        in-progress      02:34:00        01:09:41

Details:

Node name             Status           Status Description
-------------------- ----------------- --------------------------------------
netapp1_05_cbr         failed          Error: Cluster is not in healthy state.
                                       Action: To check the cluster health
                                       run the command: "cluster show -health false".

  • Cluster health shows healthy

cluster::*> cluster show -health false

There are no entries matching your query.

cluster::*> system health subsystem show
Subsystem         Health
----------------- ------------------
SAS-connect       ok
Environment       ok
Memory            ok
Service-Processor ok
Switch-Health     ok
CIFS-NDO          ok
Motherboard       ok
IO                ok
MetroCluster      ok
MetroCluster_Node ok
FHM-Switch        ok
FHM-Bridge        ok
SAS-connect_Cluster
                  ok
13 entries were displayed.

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