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ONTAP ANDU upgrade "paused-on-error" due to Post-update-checks show One or more volumes are not online

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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

ONTAP 9

Issue

  • The post Upgrade checks failed with the below error:

Update Phase         Status                   Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed                00:10:00        00:01:09
ONTAP updates        completed                01:32:00        00:52:27
Post-update checks   paused-on-error          00:10:00        00:25:41

Post-update Check    Status            Error-Action
-------------------- ----------------- --------------------------------------
Volume Health Status Error             Error: One or more volumes are not
                                       online.
                                       Action: To check for volumes that
                                       needs to be brought online, use the
                                       "volume show -state !online" command.
8 entries were displayed.

Status: Paused - An error occurred in "Post-update checks" phase. The update cannot continue until the error has been resolved. Resolve all issues, then use the "cluster image resume-update" command to resume the update.

  • Verified there are no volumes in offline state in the cluster:

Wed Aug 06 05:32:47 +0000 [stnpa2-01-st021: vv_config_worker15: wafl.vvol.offline:info]: Volume 'share_71d73001_e43a_4c44_bd65_6a432dbe5873@vserver:206550b7-6489-11ef-a9cc-d039ea9b1057' has been set temporarily offline

  • From AUDIT LOGS we see the volumes were manully created offlined and deleted within a few seconds:
  • Volume create:

0000001f.00006f3d 00005240 Wed Aug 06 2025 05:32:22 +00:00 [kern_audit:info:3755] 8503e80000001de4 :: cluster:ontapi :: 10.245.72.75:40732 :: xx_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx:user :: <netapp xmlns="http://www.netapp.com/filer/admin" version="1.241" vfiler="xx_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx"><volume-create><containing-aggr-name>aggr_ssd_stnpa2_01_st021_1</containing-aggr-name><volume>share_71d73001_e43a_4c44_bd65_6a432dbe5873</volume><volume-type>rw</volume-type><volume-comment>share_id: xx_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx, share_name: xx_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx, project: xxxxxxx, share_type: default</volume-comment><space-reserve>none</space-reserve><junction-path>/share_xx_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx</junction-path><snapshot-policy>none</snapshot-policy><percentage-snapshot-reserve>50</percentage-snapshot-reserve><size>2147483648.0</size><is-space-reporting-logical>true</is-space-r... :: Pending:

  • Volume offline: 

0000d490 00008e40 Wed Aug 06 2025 05:32:47 +00:00 [kern_audit:info:3753] 8503e80000001f54 :: cluster:ontapi :: 10.245.72.75:59116 :: xx_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx:user :: <netapp xmlns="http://www.netapp.com/filer/admin" version="1.241" vfiler="xx_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx"><volume-offline><name>share_xx_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx</name></volume-offline></netapp> :: Pending:

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