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ANDU Validation failure for EKM Internal error

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Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9
  • ANDU
  • Azure Key Vault
  • EKM

Issue

  • ONTAP upgrade fails during pre-update checks with the following error related to the external key manager
    • External Keymanager  Error             Error: Validation check failed to
      Key Server status                      execute properly. Reason: Internal
                                             error.
                                             Action: Contact technical support for
                                             assistance.
  • From security key-manager external azure check output
    • Status: FAILED
                    Details: Azure Key Vault (AKV) operation "GET" failed.
                             Cryptsoft error: BAD_DATA
                             Cryptsoft status: SUCCESS
                             Cryptsoft reason: SUCCESS
                             Cryptsoft message:
                             HTTP response code: 400
                             HTTP payload: {"error":"unauthorized_client","error_description":"AADSTS700016: Application with identifier 'xxxxxxxx-0xxx-4xx-9xxx-dxxxxxxxxxx5' was not found in the directory '8675309d-xxx0-4xxx-8xxx-axxxxxxxxxx3'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant. Trace ID:..

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