Skip to main content
NetApp Knowledge Base

AIQDA Pre-upgrade check fails due to blocker: A new full autosupport should be generated

  1. Last updated
    Jan 14, 2025
  2. Save as PDF
Views:
270
Visibility:
Public
Votes:
0
Category:
active-iq-digital-advisor
Specialty:
CORE
Last Updated:
1/14/2025, 1:35:40 AM

Applies to

  • ONTAP 9
  • Active IQ Digital Advisor (AIQDA)
  • Active IQ Upgrade Advisor (AIQUA)

Issue

  • AIQDA Pre-upgrade check fails due to upgrade blockers.
  • AIQDA > AIQUA > Upgrade Recommendation > Pre-upgrade Check > Upgrade Blockers display the error message below:
A new full AutoSupport message should be manually generated or wait until after the next WEEKLY_LOG AutoSupport message is processed to attempt the Upgrade Advisor report.
 
Screenshot 2024-05-21 111314.png

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.