CONTAP-165223: False switch-attached storage alerts for NS224 shelves
Issue
- SAS-connect health reports degraded
::> system health subsystem show
Subsystem Health
----------------- ------------------
SAS-connect degraded
Environment ok
Memory ok
Service-Processor ok
Switch-Health degraded
CIFS-NDO ok
Motherboard ok
IO ok
MetroCluster ok
MetroCluster_Node ok
FHM-Switch ok
FHM-Bridge ok
SAS-connect_Cluster ok - Receiving persistent health alerts regarding shelf cabling and pathing
::> system health alert show -fields alert-id,subsystem,alerting-resource-name
node monitor alert-id alerting-resource subsystem alerting-resource-name
---------- --------------- ----------------------- ---------------------------- ------------- ----------------------------
netapp-01 ethernet-switch SwitchUnreachable_Alert netapp-01-nvme1-1 Switch-Health netapp-01-nvme1-1
netapp-01 ethernet-switch SwitchUnreachable_Alert netapp-01-nvme1-2 Switch-Health netapp-01-nvme1-2
netapp-01 ethernet-switch SwitchUnreachable_Alert netapp-01-nvme1-3 Switch-Health netapp-01-nvme1-3
netapp-01 node-connect NoPathToNSMB_Alert xxxxx SAS-connect Shelf 1.3
netapp-01 node-connect NoPathToNSMB_Alert xxxxx SAS-connect Shelf 1.2
netapp-02 node-connect SingleAdapterToShelf_Alert xxxxx SAS-connect Shelf 1.3 - Review of the cabling and configuration from ONTAP side shows everything is cabled correctly and nodes reporting the correct cabling.